Thank you for using ColdReach, your ultimate Linkedin outreach automation service.
Updated: 15/1/24
Overview
Welcome to ColdReach, an automated Linkedin outreach Software as a Service (SAAS). Our Refund Policy outlines the terms and conditions for requesting and processing refunds for our services. By using ColdReach, you agree to comply with this Refund Policy.
Refund Eligibility
Refunds may be requested if ColdReach fails to provide the specified services as outlined in the subscription plan. Refunds may be considered in the case of technical issues or disruptions that significantly impact the functionality of ColdReach.
Refund Requests
Users must submit refund requests in writing to team@coldreach.io within 7 days of the issue occurrence. Refund requests must include a detailed description of the issue, relevant account information, and any supporting documentation.
Refund Evaluation
ColdReach will review each refund request to verify its eligibility and the reported issue. Users will be notified of the status of their refund request within 14 business days of submission.
Refund Process
If a refund is approved, ColdReach will process the refund within 14 business days using the original payment method. If a refund request is denied, users will receive a detailed explanation of the decision.
Cancellation and Termination
Users may cancel their subscription at any time, but refunds are subject to the terms outlined in this Refund Policy. ColdReach reserves the right to terminate services in accordance with the Terms of Service. Refund eligibility in such cases will be determined based on the circumstances leading to termination.
Contact Information
For any questions or concerns regarding this Refund Policy, please contact us at team@coldreach.io By using ColdReach, you agree to the terms outlined in this Refund Policy. It is essential to review this document periodically for any updates or changes.